Terms & Conditions

Last updated: April 13, 2026

Important: These Terms govern access to and use of Xypheron and any associated websites, software, applications, dashboards, communication tools, APIs, and related services made available by or on behalf of Xypheron / SMG.

1. Acceptance of These Terms

By accessing, registering for, subscribing to, or using Xypheron, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with any related policies referred to within them, including our Privacy Policy, Cookie Policy, Acceptable Use Policy, and any service-specific terms we may publish from time to time.

If you do not agree to these Terms, you must not access or use Xypheron.

If you use Xypheron on behalf of a company, organisation, partnership, or other entity, you represent and warrant that you have authority to bind that entity to these Terms. In such cases, “you” and “your” shall also refer to that entity.

2. Who We Are

Xypheron is a secure communications and productivity platform operated by or on behalf of Xypheron / SMG, including associated brands, systems, infrastructure, websites, and applications.

References in these Terms to “Xypheron”, “we”, “our”, or “us” mean the platform owner/operator and its authorised affiliates, licensors, successors, and service providers acting on its behalf.

3. Scope of the Services

Xypheron may provide one or more of the following services, whether now or in the future:

Some services may be free, invite-only, trial-based, restricted to VIP users, or available only under paid subscription packages.

4. Eligibility

You must only use Xypheron if you are legally capable of entering into a binding contract under applicable law.

You must not use Xypheron if:

5. Account Registration and Security

To access certain features, you may need to create an account and provide registration details. You agree that all information you provide will be accurate, current, complete, and not misleading.

You are solely responsible for:

We may require identity verification, account ownership checks, or additional security steps before restoring or changing account access.

6. Subscription Plans, Paid Features, and Billing

Xypheron may offer free accounts, limited-access accounts, early access or VIP access, business packages, premium modules, and recurring subscription plans.

Where fees apply:

You remain responsible for all charges incurred up to the date of cancellation or termination.

Unless otherwise stated by law or by a specific written refund policy, fees paid are non-refundable except where digital services are faulty, not supplied as contracted, or where mandatory consumer rights cannot lawfully be excluded.

7. Trials, Early Access, and Beta Features

We may provide trial features, beta features, invite-only tools, preview releases, or temporary VIP access. Such features may be modified, restricted, withdrawn, or discontinued at any time without notice.

Beta and preview features may contain bugs, interruptions, unfinished functionality, or compatibility issues. You use those features entirely at your own discretion and risk.

8. Acceptable Use

You must use Xypheron lawfully, responsibly, and in accordance with these Terms. You must not use the platform to:

9. User Content and Communications

You retain responsibility for all messages, uploads, attachments, calendar entries, notes, project records, metadata, contact details, and other content that you send, store, publish, sync, or otherwise process through Xypheron (“User Content”).

You represent and warrant that:

You grant us a limited, non-exclusive, revocable, royalty-free licence to host, transmit, process, store, back up, adapt, display, and otherwise use User Content only to the extent reasonably necessary to operate, secure, maintain, improve, support, and provide the services to you.

10. Encryption, Security, and Risk Allocation

Xypheron may use encryption, security tooling, access controls, and privacy-focused design. However, no digital system, software, network, storage layer, device, transmission route, or cryptographic implementation can be guaranteed to be completely secure, uninterrupted, or invulnerable.

Accordingly:

11. Data Retention, Deletion, and Message Handling

Xypheron may offer features relating to message storage, archiving, encryption, deletion, expiry, privacy controls, retention periods, and user-managed deletion settings.

You acknowledge and agree that:

12. Privacy and Data Protection

Your privacy matters to us. Our handling of personal data is described more fully in our Privacy Policy and any related cookie or communications notices.

Where applicable, we may process personal data for account administration, authentication, security, support, service delivery, fraud prevention, compliance, lawful requests, analytics, billing, service notices, and related operational purposes.

You are responsible for ensuring that any personal data you upload, import, or process through Xypheron has been collected and used lawfully and that you have any notices, consents, permissions, or other lawful bases required by applicable law.

13. Communications from Us

By creating an account or using the service, you agree that we may send you service-related notices, including login notices, security alerts, billing notices, changes to the service, administrative announcements, support replies, and legal notices.

Where required by law, marketing communications will only be sent in accordance with your preferences and applicable rules. You can unsubscribe from non-essential marketing communications using the methods provided.

14. Availability and Service Changes

We may update, modify, suspend, restrict, or discontinue any part of Xypheron at any time, including features, pages, layouts, modules, integrations, technical configurations, pricing, and access levels.

We do not guarantee that the platform will always be available, uninterrupted, error-free, or compatible with all devices, browsers, operating systems, networks, or third-party tools.

Scheduled maintenance, emergency updates, security patches, outages, telecom failures, infrastructure events, force majeure events, or third-party failures may affect availability without liability to us.

15. Third-Party Services and Links

Xypheron may interoperate with or link to third-party tools, hosts, libraries, APIs, payment processors, telecom services, email providers, cloud services, analytics providers, or external websites.

We do not control and are not responsible for third-party services, their content, security, uptime, privacy practices, accuracy, or terms. Your use of such services is subject to their own terms and policies.

16. Intellectual Property Rights

All rights, title, and interest in and to Xypheron, including its software, source code, object code, interface design, layout, workflows, branding, logos, names, databases, documentation, graphics, text, compilations, trade dress, infrastructure, systems, and all related intellectual property rights, are and shall remain owned by Xypheron, SMG, and/or our licensors.

Except for the limited right to use the services in accordance with these Terms, nothing in these Terms grants you any ownership interest, licence, or right to exploit any of our intellectual property.

You must not copy, reproduce, sell, lease, distribute, white-label, modify, adapt, frame, mirror, republish, or create derivative works from any part of the platform except where we expressly permit this in writing.

17. Feedback

If you provide suggestions, ideas, recommendations, feature requests, bug reports, or other feedback relating to Xypheron, you agree that we may use that feedback without restriction, acknowledgement, payment, or obligation to you.

18. Suspension, Restriction, and Termination

We may suspend, restrict, investigate, or terminate your access immediately, with or without notice, if we reasonably believe that:

On termination, your right to use the services ceases immediately. We may disable or delete access to your account and User Content in accordance with our operational, legal, and retention requirements.

19. No Reliance and No Professional Advice

Xypheron is a communications and productivity platform. It is not a law firm, bank, regulated financial service, medical service, emergency service, archival guarantee, or guaranteed disaster-recovery platform.

Any information made available through the platform is for general informational or operational use only and does not constitute legal, financial, medical, tax, compliance, security, or other professional advice.

20. Disclaimers

To the fullest extent permitted by law, the services are provided on an “as is” and “as available” basis.

We disclaim all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, availability, accuracy, and uninterrupted operation.

We do not warrant that:

21. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that the law does not permit to be excluded.

Subject to the above, to the fullest extent permitted by law:

22. Indemnity

You agree to indemnify, defend, and hold harmless Xypheron, SMG, our affiliates, officers, staff, contractors, licensors, and service providers from and against any claims, liabilities, losses, damages, fines, costs, and expenses (including reasonable legal fees) arising out of or connected with:

23. Export Control, Sanctions, and Restricted Use

You must not use, export, re-export, provide, or make available Xypheron or any related software, technology, or service in breach of applicable export-control laws, sanctions regimes, trade restrictions, anti-boycott laws, or similar regulations.

You represent that you are not located in, ordinarily resident in, or acting on behalf of any person, entity, or territory subject to applicable restrictions that would make provision of the service unlawful.

24. Business Users and Internal Administration

If you use Xypheron under a business, team, admin-managed, or organisation account, the account owner or designated administrators may have rights to manage users, settings, retention rules, data access levels, project areas, billing, and service configurations associated with that workspace or package.

You acknowledge that administrators may be able to control or restrict access to content and features within organisation-managed environments.

25. Complaints and Abuse Reporting

If you believe content, conduct, or account activity on Xypheron breaches these Terms, infringes rights, or presents a security concern, you should report it using the contact details or reporting methods provided on the platform.

We may investigate reports but are not obliged to take any specific action unless required by law or our internal policies.

26. Changes to These Terms

We may amend these Terms from time to time to reflect changes in law, regulation, security requirements, platform features, technical design, commercial structure, or service operations.

Where appropriate, we may provide notice by posting the updated version on the website, through your account, or by other reasonable means. The “Last updated” date above will also be revised.

Your continued use of Xypheron after updated Terms take effect constitutes acceptance of the revised Terms.

27. Governing Law and Jurisdiction

These Terms and any non-contractual obligations arising from or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

You and we agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute, claim, or matter arising out of or in connection with these Terms or the services, unless mandatory law in your place of residence requires otherwise.

28. API & Integration Usage

Xypheron may provide APIs, custom integrations, or connection points for certain users, business clients, or approved third-party systems. Any such access is granted on a limited, revocable, non-exclusive basis and remains subject to these Terms.

29. Artificial Intelligence & Automation

Xypheron may include AI-assisted, automated, or machine-supported features for productivity, analysis, organisation, communication support, or related purposes. These features are provided for convenience only.

30. Confidentiality

You agree not to disclose, publish, misuse, or exploit non-public information relating to Xypheron’s infrastructure, internal systems, security architecture, development methods, technical weaknesses, vulnerabilities, processes, internal documentation, or confidential business information.

31. Backup & Recovery

We may use backup, replication, recovery, failover, or redundancy systems to help support service continuity. However, no backup or recovery system is guaranteed to preserve, restore, or reproduce all data accurately or in full.

32. Payment Processing

Payments may be processed through third-party gateways, providers, processors, acquirers, or billing platforms. Your use of any payment functionality may also be subject to the separate terms of those providers.

33. Force Majeure

We are not responsible for any delay, interruption, non-performance, degradation, or failure caused directly or indirectly by events beyond our reasonable control.

34. Entire Agreement

These Terms, together with any policies, notices, additional service terms, business agreements, and documents expressly incorporated by reference, constitute the full and entire agreement between you and Xypheron regarding the platform and supersede any prior discussions, understandings, representations, or agreements relating to the same subject matter.

35. Severability

If any provision of these Terms is found by a court or competent authority to be unlawful, invalid, or unenforceable, that provision shall be severed or interpreted to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

36. Waiver

No delay, omission, or failure by us to enforce any right, power, remedy, or provision under these Terms shall operate as a waiver of that right or any other right, nor shall any single or partial exercise of any right prevent further exercise of it.

37. Contact Information

If you have legal, compliance, security, account, or support-related questions regarding these Terms or the platform, you may contact us through the official Xypheron support channels made available on the website or platform interface.

38. Acceptance

By registering for, accessing, browsing, installing, integrating with, or otherwise using Xypheron, you confirm that you have read, understood, and agreed to these Terms & Conditions and that you will comply with them at all times while using the platform.